Transcript Requests

Transcript Requests

Congratulations on receiving your High School Credential!



The Commonwealth of Massachusetts has partnered with Diploma to issue all High School Equivalency credentials, transcripts and verification documents. 


Newly credential test takers must register with to order their initial set of complimentary documents.    They are not sent out automatically.  The initial set will only be sent via First Class Mail through the U.S. Postal Service.




The Credential certificate is only issued once!  It can not be replaced.  Therefore, Diploma Sender cautions against having the initial document sent directly to a post-secondary institution.




Duplicate HSE Transcripts and Letters of Verification may be ordered by phone or online for a fee.   Duplicate records are $15.00 per document.  An additional $15-$20 charge may be added for older (pre-1998) records.

DiplomaSender ™ accepts cashier’s checks/money orders, as well as Visa, MasterCard, and Discover credit cards.


Duplicate documents may be sent via fax, e-mail, or through the U.S. Postal Service. 

If customer service is needed, live chat is preferred.  


        Telephone:  855-313-5799

Monday-Friday, 9am to 5pm CST

 A convenience fee of $6 will be applied to all phone orders.